IMPORTANT INFORMATION 

The Dispensary closes between 1pm - 2pm Monday - Friday.

No collection of prescriptions or telephone enquiries will be available at these times. Please do not telephone Reception with your medication or prescription enquiries during this time

Repeat Prescriptions 

To request your repeat medication online please sign up to our online appointment/repeat prescription service next time you visit the Surgery. Please be aware that you will be asked for some form of photo ID in order to sign up. If you have not already signed up to this service you may order via our email address:

hiowicb-hsi.almaroadsurgery-dispensary@nhs.net

 Please ensure you have signed up to the new service before you need to order your medication again.

If you are on regular medication, repeat prescriptions will be normally available within 4 working days from the Dispensary; please allow longer if we dispense for you.  

Medication requests should be posted in the green box outside the front entrance. 

The Dispensary is available during surgery hours to give advice on prescriptions and medication. Your medication will be reviewed regularly.

IMPORTANT INFORMATION 

The Dispensary closes between 1pm - 2pm Monday - Friday.

No collection of prescriptions or telephone enquiries will be available at these times. Please do not telephone Reception with your medication or prescription enquiries during this time

Dispensary Opening Hours

Telephone enquiries between 10am - 1pm and 2pm - 4pm Monday - Friday on 01794 512684.

Qualified Dispensers are able to give advice about medicines as well as dealing with requests for regular medication.

 Telephone requests for prescriptions will NOT be accepted.

From 1 April 2023 the prescription charge will be £9.65 per item, however you are exempt from the charge if you:

• are under 16
• are under 16,17 or 18 and in full time education
• are over 60
• have a maternity exemption certificate
• have a medical exemption certificate
• have a prepayment certificate(*)
• have a War Pension exemption certificate
• are named on an HC2 charges certificate
• are receiving certain benefits

Also, some contraceptives are prescribed free of charge.

(*)A prepaid certificate is a way you can limit your prescription costs and may be worthwhile when you are likely to need a large number of prescriptions. A certificate costs £31.25 for three months or £111.60 for 12 months. Application forms (FP95)  are available from the Dispensary. Government Regulations restrict our dispensing to patients living in rural areas only. We do though have a system in place where if you mark your prescription card (for repeat prescriptions) you may collect your items from any of the Romsey Pharmacists.

You can help drug wastage by simply doing the following :

• Please do not hoard medicines and avoid wastage wherever possible
• Please only ask for repeat prescriptions when required
• Please only ask for those items to be used and bring to the doctor or dispenser's attention any medications no longer required

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Please allow at least 5 full working days, excluding weekends and Bank Holidays, for your request to be processed. Allow 4 working days if we dispense your medication.