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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details

Have Your Say

‘It is with great sadness, we have to inform you that due to personal reasons Dr Heather Covell is leaving the Practice.

Dr Elina Ludzisa will be looking after her registered patients for now.

We will of course keep you updated with the progress and kindly request you do not contact the Practice’


Weekly Practice Closure

From week commencing 4th September 2023 the Practice will close every Wednesday between 12.30pm – 1.30pm to enable all staff to complete essential training and updates. The telephone lines will remain open for emergency calls only. We kindly request that you call after 2pm for non-urgent requests. The Dispensary will continue to be closed on Monday, Tuesday, Thursday, and Friday 1pm -2pm and Wednesday 12.30pm – 2pm

See our new facebook page for up to date information -  


(Site updated 23/02/2024)

Contact Details

The Alma Road Surgery

Contact Telephone

01794 513422
01794 528523
01794 512684
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