MOBILE TELEPHONE NUMBERS
DO WE HAVE YOUR CURRENT MOBILE NUMBER?
IT IS VERY IMPORTANT TO HAVE THE CORRECT CONTACT DETAILS TO ENABLE TEXT COMMUNICATON FROM THE PRACTICE
EMAIL US AT WHCCG.AlmaRoadSurgery@nhs.net or complete the change of address form found on this page (12)
MAKING AN APPOINTMENT
All GP Practices have had to change the way of working since the pandemic and follow government and NHS guidelines as we try to return to 'normal' with a new way of working.
Currently to safeguard patients and staff, reduce the spread of the virus and reduce footfall in the Practice, all patients requests for GP appointments will initially be made as a telephone appointment.
If a face to face consultation is felt necessary by the GP you will be advised of a time to attend.
The Reception Team will ask you the reason for your request and a few basic questions and offer you the next available telephone appointment with a GP or Nurse Practitioner
You are also encouraged to use the eConsult service found on our website
For more information or answers to any questions you may have, please click on the link below
Due to contractual requirements all patients registered at the Practice must have an allocated accountable GP.We currently operate this practice but it will now be recorded in your medical record.
FRIENDS AND FAMILY SURVEY
Let us know what you think of the service we are providing by completing theFriend and Family Test (click on Friend & Family link under Have your say on the Right hand side of this page) Thank you
Your Electronic Records
If you are concerned about how your medical information is shared please read the information leaflet below.